ROYAL CONCIERGE & SUPPORT
Get In Touch With Heeraya Culture
Have a question regarding our sarees, lehengas, kurtis or suit sets, or need order assistance? Our dedicated customer care concierge is here to assist you.
Concierge Timings
Mon - Sat: 10:00 AM - 7:30 PM IST
Send Us a Message
Fill out the form below and our royal concierge will respond within 24 hours.
Atelier Location
Heeraya Culture Flagship
631, Heeraya Culture, New GIDC, Katargam, Surat - 395004, Gujarat, India
Frequently Asked
How can I request a return or exchange?
WhatsApp us at +91 8320255946 or message above within 10 days of delivery with your Order ID for hassle-free doorstep size exchange or return for refund. View policy →
What are your delivery timelines?
Orders are dispatched within 24–48 hours and delivered within 3–7 business days across India.
Do you offer Cash on Delivery (COD)?
Yes, Free Cash on Delivery is available across India (24,000+ Indian PIN codes).